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Help & support
We are here to help
Reach us for orders, delivery, payments, refunds or account questions. We typically reply to email within 24 hours.
Call
Monday – Saturday, 9:00 AM – 6:00 PM IST
Office
Prime Farmers, Sector 45, Gurugram, Gurugram, Haryana 122003, India
Support chat: 9:00 AM – 9:00 PM IST (all days)
Send a message
Grievance officer
For complaints about privacy, payments or service that are not resolved by support:
Grievance Officer
Prime Farmers
Prime Farmers, Sector 45, Gurugram, Gurugram, Haryana 122003, India
Email: grievance@primefarmers.in
Phone: +91 12345 67890
We aim to acknowledge grievances within 48 hours and close them within 30 days where reasonably possible.